I ship within 24hrs. of cleared payment. if post office is closed then the next busniness day.I send it out by first class mail 2-5 days. Insurance is included in all shipping costs. RETURNS: I give you 7 days to return an item and YOU pay the shipping cost to send it back. You MUST email me and let me know you are returning the item and why. If we can't work it out then I will give a refund on the cost of item. 5 days after the item ships I start the 7 day refund period. If you are returning an item it MUST be in its original state as shown in picture at the time of sell.